Do you offer free shipping?

Yes.Free shipping on all orders within Croatia.For all other countries, free shipping is available on orders over €300.For orders that do not qualify, shipping costs are calculated at checkout.

Does Browsome Pro ship internationally?

Yes.Browsome Pro ships worldwide.Our website is available in English, Slovenian, and Croatian, serving customers around the globe.

How can I track my order?

After logging into your customer account, you can view the status of all your orders under the Orders section.You will also receive a tracking number by email once your order has been shipped.

Which payment methods do you accept?

Browsome Pro accepts standard credit and debit card payments.For detailed information about available payment methods, please refer to the checkout page or contact info@browsomepro.com.

Do you offer wholesale purchasing?

Yes.Browsome Pro has a dedicated Wholesale Program: https://browsomepro.com/wholesale/If you own a salon, are a distributor, or purchase larger quantities, please visit the page above or contact us for more information.

What are Exclusive Kits?

Exclusive Kits are carefully curated product bundles assembled by Browsome Pro.The kits cover our most popular treatment categories:Brow LaminationLash LiftTintingAftercareThey provide a convenient way to purchase everything needed for a specific treatment in one package.

What is the difference between Lash Lift and Korean Lash Lift products?

Browsome Pro offers both traditional lash lift systems and Korean Lash Lift systems (such as cysteamine-based formulations).Korean Lash Lift products use a different active ingredient that is generally considered gentler on natural lashes.Both product ranges have their own dedicated categories under Lashes.

Do you offer vegan products?

Yes.One of our main brands, Thuya, offers a dedicated Vegan Line collection.These products can be found directly within the Thuya brand category.

What does "Out of Stock" mean?

An Out of Stock label means the product is temporarily unavailable.We regularly replenish our inventory.If you need a product urgently or would like to know the estimated restock date, please contact us at info@browsomepro.com.

What is the Browsome Loyalty Program?

Browsome Loyalty is a free rewards program that allows you to earn points through purchases and other activities, then redeem those points for discounts.Membership is free and available to all registered customers.

How do I earn points?

You can earn points through the following activities:Create an account: 200 pointsFollow us on Instagram: 50 pointsFollow us on Facebook: 50 pointsPurchases: 1 point for every €1 spentSilver Members: 2 points per €1 spentGold Members: 3 points per €1 spentRefer a friend: 500 points after their first purchaseBirthday Reward: 100 points + 20% discount

How do I redeem my points?

Every 1,000 points is worth a €20 discount.The discount is automatically applied during checkout.Discounts redeemed through loyalty points cannot be combined with other promotional codes or offers.

Yes.Points expire if you do not earn or redeem any points within six months.To keep your points active, we recommend using your account regularly.

What are Silver and Gold Memberships?

Silver MembershipUnlocked at 4,000 pointsBenefits:300 bonus points upon reaching Silver2 points for every €1 spentGold MembershipUnlocked at 10,000 pointsBenefits:1,000 bonus points upon reaching Gold3 points for every €1 spentMembership upgrades happen automatically once you reach the required number of points.You can view your current membership level in your customer account.

How do I create an account?

Visit: browsomepro.com/my-account and click Register.Creating an account gives you access to:Order trackingLoyalty ProgramExclusive discounts and member benefits

Where can I find your Privacy Policy and Terms & Conditions?

Both documents are available in the website footer.Privacy Policy: browsomepro.com/privacy-policyTerms & Conditions: browsomepro.com/terms-and-conditions

Which languages is the website available in?

The website is currently available in:EnglishSlovenianCroatianYou can switch languages using the flag selector in the top navigation menu.

Still Have a Question?

We’re happy to help!Email: info@browsomepro.comOr send us a message on:Instagram: @browsomeproFacebook: @browsomepro

Frequently Asked Questions

What is Browsome Pro?

Browsome Pro is an online store specializing in professional salon products, bringing together leading global brands for brow artists, lash technicians, beauty therapists, and other beauty professionals in one place.

The company is based in Slovenia and ships worldwide.

What product categories does Browsome Pro offer?

The store is divided into three main categories:

Brows

Brow Lamination
Brow Dyes & Tints
Aftercare
Eye Pads & Masks
Brow Scrubs
Brow Mapping Products
Brushes
Accessories

Lashes

Lash Lift Products
Adhesives & Balms
Silicone Shields & Compensators
Lash Dyes & Tints
Aftercare
Korean Lash Lift
Eyelash Extensions (Classic, Easy Fan, Silk, Promade)

Skin

Skincare
SPF Protection
Self-Tanning Products
Liquid Foundations
Body Care

Browsome Pro also offers Exclusive Kits (Lamination, Lash Lift, Tinting, and Aftercare kits) as well as a Wholesale Program.

Which brands are available at Browsome Pro?

Browsome Pro offers products from internationally recognized professional brands, including:

Thuya
Elan
Permalift
Katya Vinog
Lami Lashes
Noemi
Lamitta
Levissime
Infinity
Pink Flash
Buff Browz
Maxymova
That’so
Solinberg
Staleks
Eye.Do
disAL
Lash Magic

…and many more.

Are your products intended only for professionals?

Browsome Pro primarily supplies products for trained beauty professionals.

However, our store is open to everyone.

If you are unsure whether a product is suitable for your level of experience, we recommend consulting a certified beauty professional before purchasing.

How can I contact Browsome Pro?

You can contact us via:

Email: info@browsomepro.com

or through the contact form on our website.

You can also connect with us on social media:

Instagram: @browsomepro
Facebook: @browsomepro

Thuya – Brushes 25 pcs.

Thuya – Brush Cleaner

Thuya – Moisturizer Serum

Thuya – Color Enhancer Serum

Buff Browz – Mineral Botox

Buff Browz – Korean Lash Lift System KIT

Buff Browz – Korean Lash Lift System – Step 3 – 15ml

That’so – Glam Body Self Tanning Mousse

That’so – Diamond Body Highlighter

That’so – Sublime Tan Serum

That’so – All In One SPF 50+

Shortcuts

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